SHOPPING
HOW DO I MAKE A PURCHASE?
Browse our shop by exploring the categories at the top of the page. Once you've found a product you love, click the "Add to Cart" button below the item. To review your selection, click the cart icon in the top right corner of the page and select "View Cart." If you'd like to remove an item, use the "Remove Item" link. When you're ready to purchase, click "Proceed to Checkout" to finalize your order.
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
Yes, you'll need to set up an account to make a purchase. You can browse through our collections without an account, but to buy, click the profile icon in the top right corner to register. Creating an account is easy and allows you to track your orders and enjoy other benefits.
I´VE FORGOTTEN MY PASSWORD. WHAT SHOULD I DO?
If you have forgotten your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page.
PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, bank transfers, and secure online payment options.
IS IT SAFE TO USE MY CREDIT CARD ONLINE AT ESHKA?
Yes, it is completely safe to use your credit card on Eshka. We use secure payment gateways and advanced encryption technologies to protect your personal and payment information, ensuring a safe and seamless shopping experience. Your privacy and security are our top priorities.
CAN I PAY WITH MULTIPLE CARDS FOR A SINGLE PURCHASE?
No, Eshka currently accepts payment using only one card per transaction. However, you can choose from a variety of payment methods to complete your purchase, ensuring a seamless checkout experience.
GENERAL INQUIRIES
CAN I BOOK AN APPOINTMENT TO VISIT YOUR STORE?
Yes, we encourage appointments to ensure a personalized shopping experience with our design team.
CAN I CUSTOMIZE AN EXISTING DESIGN?
Absolutely! We offer customization services where you can personalize details such as color, fabric, and embellishments.
HOW DO I KNOW MY SIZE FOR ONLINE ORDERS?
To determine your size for online orders, we recommend checking our size guide available on the product page. Measure yourself according to the provided instructions and compare your measurements with the size chart. If you need further assistance, feel free to contact our customer service team for personalized sizing advice.
HOW DO I TAKE CARE OF MY ESHKA COUTURE OUTFIT?
How do I take care of my Eshka Couture outfit?